F.A.Q.

Here are some common questions about our Services.

How is my price determined?

We actually have many plans available for many different needs and businesses. We can help a sturt-up to finally make a dream come true or help a small Non-profit to get the web presence they need in order to collect donation and gain visibility online.

The best thing to do is to give us a call and tell us all about your project, from there we can both decide if we are a good to fit in working together.

Why is hosting with you different.

Most hosting companies offer shared hosting. We don’t, we will give you dedicated managed hosting with the guaranty of having an uptime of 99.9%. We only offer hosting for WordPress sites, our host is optimized for just that. Many WordPress sites are being hacked nowadays, it is a very popular platform. Our solution is much safer than most other hosting companies. On top of that, we will back up your site every night. So, even if a bad guy would get in we will roll the site back to the day before. And good to go!

 

I have no Idea what I want. Can you help?

If we decide to work together to make your project a success we will give you a few color pallets and mock-up Ideas to look at. If you like one of these we go one step further and develop a wireframe for you. We will help you with ideas of content development and suggestions on imagery.

We can also create a logo for you and help you brand your business. Consistency in the presentation of your business is very important. We are your one-stop-shop. From hosting, design, development, marketing branding, and printing. We deliver it all.

 

What if I don't want to work with you anymore?

We will do our best to get the results you are looking for but there might be a situation where you decide not to finish your project or you found out you have a designer in your friend’s circle or family. No hard feelings at all. We want all of our clients to be happy.

This is why we came up with a three payment plan for custom designed websites. 50% | 25% | 25%. Before we start to research and design we will wait for the initial 50% payment. If, after this stage, you decide to stop the work you will save the other 50 % and we will send you all the files we have worked on so far.

 

What happens after my website is done?

We strongly recommend to sign up for one of our maintenance plans to make sure your website gets all the updates it needs to function. This is not only necessary for security but will also help with SEO. Google ranks active websites.

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Still need help? Send us a note!

For any other questions, please write us at simone@shbcagency.com or call us on 681-260-6021

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